Shipping & Delivery

Shipping policy

  United States

  • 6-10 business days 
  • 4-6 business days

  Canada

  • 6-12 business days
  • 4-6 business days

  Australia

  • 6-12 business days
  • 4-6 business days

  New Zealand

  • 6-12 business days
  • 4-6 business days

  Rest of the world

  • 6-14 business days
  • 6-8 business days

when will my order ship out?

All orders are dispatched within 1-3 business days, followed by the shipping times displayed above.

order tracking

As soon as your order ships out, you will receive an e-mail with a tracking number (which can take 24-48 hours to update).

need help?

If your order hasn't received a tracking update in a while, it's generally due to a courier error, and it will still more than likely be delivered within the shipping times displayed above.

However, if your order exceeded the delivery window or you need any help, feel free to contact us at support@krafty-co.com.

 * Please ensure the items in your order are selected correctly because, once they're shipped, they can't be stopped/canceled in transit. When you receive your order, if you decide not to keep it or part of it, our 30-day return policy applies.

 

package delivery requirements

Some couriers may require a signature upon delivery. If no one is available to sign, the courier may leave the package at a nearby location or reattempt delivery later. KraftyCo is not liable for issues related to non-receipt of packages requiring signatures.